Jones Healthcare Group – Where Innovation Meets Purpose!

Why This Role Matters

This role shapes culture – it’s the heart of our plant.
It influences quality.
It keeps commitments to customers and to the teams doing the work.

If you want a leadership role where your impact is visible every day, and where how you lead matters, just as much as what you deliver, we’d love to meet you.

As our Production Manager, you’ll be the connective tissue of the plant. You will mentor and lead people, balance priorities, navigate complexity and competing demands, and collaborate closely with cross-functional teams. You’ll hold the bar high – for performance, accountability, and cGMP excellence – while leading with empathy, clarity, and respect.

If you believe strong results come from strong relationships, and that great leaders can be both decisive and kind, this role was built for you.

What You’ll Be Accountable For:

Leading with Impact

• Build, coach, and develop a high-performing production team where colleagues feel supported, challenged, and accountable.
• Provide clear, candid feedback when needed, while maintaining strong, respectful relationships.
• Create engagement through consistent communication, regular team meetings, and shared ownership of results.
• Identify, mentor, and grow talent through hands-on coaching and structured development.

Owning Production Execution

• Lead day-to-day packaging operations to ensure products are delivered safely, on time, and fully compliant with cGMP requirements.
• Translate production plans into executable schedules that balance customer demand, labour, equipment, and quality.
• Stay ahead of issues; proactively managing downtime, staffing challenges, and shifting priorities.

Connecting Teams & Driving Collaboration

• Partner closely with Quality, Maintenance, Supply Chain, Continuous Improvement, and other teams to keep work flowing and problems solved.
• Lead daily production meetings that align priorities, surface risks early, and drive clear actions.
• Provide operational input on labour, equipment, and routing for new quotes and product changes.
• Partner with Maintenance on preventative maintenance, calibration, and spare-parts strategies.

Driving Performance & Continuous Improvement

• Track and analyze KPIs, identify trends, and turn data into practical improvements.
• Use operational insight and data to support equipment optimization and informed decision-making.
• Implement productivity controls and cost-saving initiatives without compromising safety or quality.
• Champion a culture of continuous improvement, accountability, and learning.

Building a Safe, Audit-Ready Operation

• Act as a visible safety leader, ensuring compliance with health and safety legislation and reinforcing safe behaviors every day.
• Ensure the production area is always clean, organized, and inspection-ready.
• Lead training and onboarding on GMPs, SOPs, documentation, and safety practices.

What you’ll bring

• Values that mirror ours, from the Inside Out: Ingenuity, Nimble, Supportive, Inclusive, Driven, Empathetic.
• University degree required, preferably in science, engineering, or a related field.
• 7+ years of progressive leadership experience in packaging, food, or pharmaceutical operations.
• Proven people leader in a cGMP-regulated manufacturing environment (pharmaceutical experience strongly preferred).
• Demonstrated ability to coach, motivate, and hold teams accountable.
• Strong working knowledge of cGMP requirements and how to effectively implement them on the production floor, including SOPs, batch documentation, change control, deviation investigations, and CAPA systems.
• Experience preparing for regulatory inspections (Health Canada, FDA, etc.).
• Proven success leading multi-line production operations and high-performing, engaged teams.
• Highly collaborative, building trust across departments and solving problems together.
• Strong strategic and operational mindset, able to balance short-term execution with long-term planning.
• Organized, proactive, and comfortable making decisions in a fast-paced environment.
• Calm under pressure, thoughtful in approach, and clear in communication.
• Hands-on experience with Lean Manufacturing, Six Sigma, 5S, Root Cause Analysis, or other continuous improvement methodologies.
• Ability to prioritize, plan, and execute effectively, optimizing resources to meet deadlines and production goals.

Why Join Jones Healthcare Group

At Jones, you’ll be part of a team that’s shaping the future of healthcare packaging with purpose and care. We take pride in fostering an environment where everyone feels valued, supported, and empowered to do their best work.

You’ll find opportunities to grow your career, contribute to meaningful projects, and be part of a company that’s been trusted by brands and healthcare providers for over a century.

Learn more about us here: www.joneshealthcaregroup.com

Total Rewards

We’re offering a competitive compensation in the range of $105,000 – $130,000 per year. Pay will be determined based on factors including job-related knowledge, skills, and experience.
Some additional benefits we have offer are:

• RRSP program – match up to 5% of your earnings
• Comprehensive benefits program
• Healthcare spending account
• Vacation and floater days
• Special local discounts
• Employee and family assistance program
• Referral bonuses
• Education reimbursement program
• Colleague appreciation events
• and more!

This job posting is for an existing opportunity within our Production team.

Apply today and make a real difference with our team!